Here at AUF compliance is integral to everything that we do and we pride ourselves on assisting all our dealer partners maintain a compliant sales process.

Through close working partnerships, we offer a unique consultative approach to help ensure sales and asset preparation processes are appropriate and in line with legislation and industry best practice.
Our aim is to keep you one-step ahead in the ever-changing consumer finance landscape and through open and honest conversations, advise you on how to best safeguard against potential pitfalls. We are able to assist you on a number of compliance issues, including, but by no means limited to:

Financial Conduct Authority (FCA)
Information Commissioners Office (ICO)
General Data Protection Regulation (GDPR)
Data Security
The Consumer Rights Act (CRA) 2015
• Complaints Process & Best Practice


From our initial on-boarding process, we work with you to help ensure your sales process has the principle of Treating Customers Fairly central to it and with that, we create transparent and honest business partnerships. From Initial Disclosure Documentation through to aftersales and complaints procedures, we want to help our dealer partners ensure that the customer journey from start to finish is robustly compliant.




Auto Union Finance Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker not a lender.Our FCA number is 669609. Finance subject to status. Terms and Conditions apply. A guarantee may be required. Over 18’s only. PLEASE ENSURE YOU CAN AFFORD THE REPAYMENTS FOR THE DURATION OF A LOAN BEFORE ENTERING INTO A CREDIT AGREEMENT. We can introduce you to a group of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer a range of finance products from these providers, which may be suitable for you and we will explain the key features of these products to you (or your supplying dealer will). We receive payment from the credit provider for introducing you to them and we may pay a commission to the introducing dealer. The amount both parties receive could vary by credit provider and which may be a higher amount in relation to certain products compared with other products available. The payment received may also be higher dependent on the interest rate you are charged; this can also be affected by the term and product you receive. Typically commission received is a fixed fee or a percentage of the amount you borrow. We will not charge you any fee for our services. An introduction to us does not amount to independent financial advice. Information correct at time of publishing.